Shipping policy
Clear shipping expectations help reduce customer support tickets. Paste this in your Shipping policy section.
Processing Time
All orders are processed within [e.g., 1-3] business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: [e.g., 3-5] business days – [e.g., $4.99 / Free over $50]
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Express Shipping: [e.g., 1-2] business days – [e.g., $14.99]
Tracking & Damages
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Once your order has shipped, you will receive a Confirmation Email with a tracking number.
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Threadory is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
How to Apply These in Shopify:
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Copy the text for the Return and refund policy above.
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Paste it into the open rich text editor box on your screen (or click Shopify's built-in "Insert template" button if you prefer their automated layout).
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Fill out the placeholders and click Publish.
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Repeat this process for the other sections (Terms of service, Shipping policy) listed on your main Policies page.